Mar 21, 2005

One-for-all or free-for-all?

Wikipedia's "anti-elitist" approach has cost it credibility among academics and librarians.
Wikipedia's articles on the British peerage system - clearheaded explanations of dukes, viscounts, and other titles of nobility - are largely the work of a user known as Lord Emsworth. A few of Emsworth's pieces on kings and queens of England have been honored as Wikipedia's Featured Article of the Day. It turns out that Lord Emsworth claims to be a 16-year-old living in South Brunswick, New Jersey. On Wikipedia, nobody has to know you're a sophomore.

And that has some distressed. Larry Sanger gave voice to these criticisms in a recent essay posted on kuro5hin.org titled "Why Wikipedia Must Jettison Its Anti-Elitism." Although he acknowledges that "Wikipedia is very cool," he argues that the site's production model suffers from two big problems.

The first is that "regardless of whether Wikipedia actually is more or less reliable than the average encyclopedia," librarians, teachers, and academics don't perceive it as credible, because it has no formal review process. The second problem, according to Sanger, is that the site in general and Wales in particular are too "anti-elitist." Established scholars might be willing to contribute to Wikipedia - but not if they have to deal with trolls and especially not if they're considered no different from any schmo with an iMac.

But Wikipedia differs from the traditional encyclopedia in that it is a living document, unlike traditonal encyclopedias, which are closed systems whose entries become out-of-date almost as soon as the work is published.
Encyclopedias aspire to be infallible. But Wikipedia requires that the perfect never be the enemy of the good. Citizen editors don't need to make an entry flawless. They just need to make it better. As a result, even many Wikipedians believe the site is not as good as traditional encyclopedias. "On a scale of 1 to 10, I'd give Wikipedia a 7.8 in reliability," Kvaran told me in New Mexico. "I'd give Britannica an 8.8." But how much does that matter? Britannica has been around since before the American Revolution; Wikipedia just celebrated its fifth birthday. More important, Britannica costs $70 a year; Wikipedia is free. The better criterion on which to measure Wikipedia is whether this very young, pretty good, ever improving, totally free site serves a need - just as the way to measure Britannica is whether the additional surety that comes from its production model is worth the cost.

There's another equally important difference between the two offerings. The One Best Way approach creates something finished. The One for All model creates something alive. When the Indian Ocean tsunami erupted late last year, Wikipedians produced several entries on the topic within hours. By contrast, World Book, whose CD-ROM allows owners to download regular updates, hadn't updated its tsunami or Indian Ocean entries a full month after the devastation occurred. That's the likely fate of Wikipedia's proposed stable, or snapshot, version. Fixing its contents in a book or on a CD or DVD is tantamount to embalming a living thing. The body may look great, but it's no longer breathing.
Via Arts & Letters Daily

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